Section 230 of the Communications Decency Act is one of the foundational laws upon which the internet was built.

It allows internet companies to innovate and moderate content, helps promote freedom of expression online, and enables online businesses to offer products, services, and features that users expect.

Why Does It Matter?

Our coalition represents a broad cross-section of companies that have benefited from this flexibility. Our goal is to ensure our diverse collection of users is represented in important policy conversations and preserve the internet as a place of limitless possibility.

Our members offer a variety of products and services. This is why Section 230 matters to them:

Member Voices

Automattic believes in making the web a better place and providing people all over the world with the tools they need to tell their own stories. With 1.7 million new users registering each month across the Automattic ecosystem, 1.2 billion monthly unique visitors on WordPress.com, and 9 billion monthly page views on Tumblr, Section 230 allows our trust and safety teams to thoughtfully balance content moderation and freedom of expression to provide a safe and equitable community for our users.

Cloudflare protects 25 million websites from cyberattacks. As an internet infrastructure and cybersecurity company, Cloudflare relies on Section 230 to focus on the changing cyber threat environment rather than the content that flows over our network.

Dropbox is one place to keep life organized and keep work moving. With more than 600 million global users and over 550 billion pieces of content stored on our platform, Dropbox relies on Section 230 to provide our users with trusted services.

eBay is a pure third-party marketplace, with over 1.6 billion global listings. eBay takes a comprehensive approach to protecting consumers, leveraging Section 230 — along with our marketplace policies, technology, and third-party partnerships — to ensure the safety and trustworthiness of its platform.

Etsy is the global marketplace for sellers of unique and creative goods. It’s home to a universe of special, extraordinary items, from unique handcrafted pieces to vintage treasures. Section 230 gives Etsy certainty that we can take concrete action to remove harmful or illegal user-generated content while also operating an open marketplace that creates opportunities for millions of creative entrepreneurs to start and grow a business online.

Eventbrite’s mission is to bring the world together through live experiences. Section 230 enables us to serve our diverse community of event creators and consumers through content moderation that promotes our values of freedom of expression, safety, and inclusion.

Glassdoor helps people find a job and company they love through the power of workplace transparency. Hosting authentic workplace reviews that empower job seekers is not possible without the immunity and safe harbor Section 230 provides.

GoDaddy provides services like domain registration and web hosting for 20 million customers worldwide. Sec. 230 allows us to quickly respond to harmful or objectionable content online, and any proposed reforms to this fundamental law need to support efforts of companies like GoDaddy to act in good faith when moderating content.

With more than 170 million readers, Medium’s open reading and writing platform supports substance, complexity, and vital storytelling. Our content moderation under Section 230 allows us the flexibility to keep our users safe.

Every neighborhood on Nextdoor is unique and we appreciate these differences. Section 230 enables neighbors on Nextdoor to moderate their communities to ensure that the content they see on Nextdoor is useful and relevant to their unique neighborhoods.

Patreon is a membership platform that connects creators with their biggest fans and enables those fans to become paying members, or patrons, of their favorite creators. Section 230 protects Patreon and empowers our 200,000+ creators, and more than 6 million patrons who use our platform.

Pinterest’s mission is to bring everyone the inspiration to create a life they love. Section 230 enables the vigilant, responsible content moderation that people expect and appreciate from Pinterest. It also provides the certainty and flexibility to build new curated content features like expert and compassionate search.

Under Reddit‘s layered, community-based approach to governance, both users and the company share responsibility for content moderation. This means that Section 230 protects not just Reddit, but those individual users as well.

Scribd is the world’s most fascinating digital library, providing access to best ebooks, audiobooks, magazine articles, documents and more. Section 230 lets us continuously offer diverse stories and content to our readers, while also protecting and helping our community and our company flourish.

Snap is a camera company designed for close friends to communicate with each other. Section 230 is a necessary tool that allows us to effectively moderate content to keep Snapchat a safe platform for our users to express themselves, live in the moment, learn about the world, and have fun together.

As the largest travel planning platform with nearly 900 million unbiased reviews and opinions, Tripadvisor leverages world-class review moderation under Section 230 to provide travelers with reliable, relevant content. Read Tripadvisor’s Review Transparency Report to learn more.

Section 230 allows Vimeo to host massive amounts of videos uploaded by users. It also allows us to moderate and remove harmful content through our Trust & Safety Team and automated tools, and provide a safe platform for users to upload their creative works.

Wikipedia is one of the largest online collections of human knowledge, the collective work of hundreds of thousands of volunteer editors who share knowledge with the public about the world around us. It is open to all, transparent in its operations, and available free of charge. Section 230 allows the Wikimedia Foundation to host that community’s contributions of knowledge and editing that make this project possible.

Resources

One Pager Thumbnail

About the Coalition

Download
myth1

Myths & Facts About Section 230 – Condensed

Download
myth5

Myths & Facts About Section 230 – Full

Download